irq Key Veteran Location: San Diego, CA
| I feel we are better because of the level of communications and support we provide the customers with. Phone calls, emails, requests are rarely left unfulfiled for more than a few minutes. People call me up and know they'll get what they want right away. I doubt this makes us better than everyone out there, but certainly better than most. There's also the benefit of knowing the person who is providing you with your hosting and not having to deal with a faceless corporation. This probably does nothing for you, Vertical Limit, but it's what all my customers praise us for. |