John Wu
Heliman
Location: Singapore
| No ReplyHi George,
You got mail. Sent you a reply for your urgent parts already. Please find below a reply to another email I sent to George earlier today detailing some problem we may be having with the email system.
Cheers,
John
Sorry guys, we're still trying to fix it and get everything up to speed again.
----- Original Message -----
From: "Sales @ HeliKraft-Online" www.heli-kraft.com>
To: "George Matthews"
Cc:
Sent: Saturday, August 30, 2003 11:57 PM
Subject: Re: Emails ?
Hi George,
I am sorry if you have not received our email reply by now. I am positive I had sent a reply as we usually reply all email within a 24 hour period. Since the blackout in the US recently and after loosing our DNS (domain name server) due to the power surge, we have been having realy weird problems with the server. Some email recipients who sent us emails, we know some of them we did not receive and to those who we sent replies to, some also did not receive it.
We also know of some web email services which are automatically sending emails from us to the thrash bin since the break out od the w32.sobig spoofing virus.
I will check out email sending log for your email reply and resend it. In the meantime, please resend us your original email. To solve the problem, we have created a mirror site with duplicate email accounts to combat this problem. I know it is a hassle, it has been for us.
You can email us at: sales@heli-kraft.com or sales@helikraft-online.com and the same site located at http://www.heli-kraft.com at http://www.helikraft- online.com
On both of them we had also put up a notice for problems we have been having with our servers.
Once again we apologise for this inconvenience and are trying our best to fix this frustration for all our customers.
Cheers,
John |
