John Clark
Senior Heliman
Location: UK
| Prescription Model GlassesHi Guys,
Firstly, I'd like to thank all those of you who have taken the time to say nice things about our products in this thread.
Regarding the prescription glasses, the outer lenses are decentred, which means the optics are calibrated to nullify the effects of the curvature. Unfortunately, and for whatever reason, a couple of you have had bad experiences. I use them myself, and have had no issues.
The problem might be to do with the shape of different people's faces, which is probably changing the curvature depending on how much the front is stretched.
Obviously we are very interested in our customer's experiences, and welcome feedback from anyone who has problems.
With regard to the prescription clip, these have just been improved (first shipment came in today) and are far stronger than the ones you have. If anyone has one break on them, we will replace the clip without question.
My feeling is that the vast majority of our customers find the prescription glasses fine, whilst for a small minority, they throw up a problem or two. If you find these totally unusable, no matter who you bought them from, we will refund the price of the frames (not your prescription) as long as you are prepared to send them back to us in a resellable condition.
Regards
John Clark
Model Glasses |
) ie. the two lenses are held at too much of an angle to each other it deforms the vision when the prescription is beyond a certain level. I imagine in your case you have a relatively low prescription rating, or possibly you are long-sighted instead and this phenomena doesn't occur with a convex lens, and only when concave.
