bigwave Senior Heliman Location: Central Illinois ( Farm Country ) , USA
| The Price, The PriceThere is at least one thing your forgetting here. Horizon takes very good care of there customers. I had a problem with my Voyager 50, it was even bought used. The tail was extremely noisy, I tryed everything to fix it but nothing worked. I talked to a JR Rep at Horizon and two days later I received a new main gear, new tail rotor gear ( the front one) a new bearing holder and three new bearings. That was at NO cost, they didn't ask to see a receipt, they didn't even care where I got it. Was it an honest problem, yes. Was it caused by abuse or a crash, no. But they took my word and were satisfied with my explenation. I have had at least three of these instances with my JR stuff and everytime they came through, and everytime they could have argued that I inadvertantly caused the problem, and maybe they'd be correct.
That's my 2 cents worth. |