houstonrevo Senior Heliman Location: Houston, TX
| I am usually fairly happy with JR product and customer service. However, with this whole JR ordeal, it was the exception. When I told them about my 821 failure and the multiple failures that I've seen at RR, they told me that they have never heard of it and they are using 821 to fly heli and never have any problems reported.
I am sure they hang out at RR and are aware of the problem. I would be happy that they shipped me some old 811 to replace my 821 for warranty. But they keep sending the 821 back. At least if it fails on throttle, I can still auto and land. |