2stroke Heliman Location: Pottstown, Pa.
| Customer Service is not in their vocabularyJust finished building a Hawk IV, and as a beginner, I bought it with a little hesitation, due to some of the info concerning Century's support etc. that I'd read in a few places. I did read the excellent reviews it got at rchelicopters.org and thanks to the mech. at the LHS, decided to give it a run anyway with an Os32sxh.
I ran into a rod length problem trying to set it up, and very hesitatingly, emailed Century support. Imagine my surprise when I got a reply in less than 12 hours (emailed them in the middle of the night) with the solution to my problem.
Got the training wheels on it Tuesday, and have 2 tanks of fuel thru it already. Thanks to 4 hours of serious sim time, and a really stable bird, I'm hovering fairly well while trying to get the trim and engine all set right.
I think Century's support was excellent, and to be able to setup and fly a heli this easily as a beginner says alot about the quality of this unit as a starter heli.
Would I buy this particular heli if I had some experience, and was 3d capable? Don't know....ask me around August of '02.
Bottom line, don't believe all the negative crap you read. There's two sides to everything. Look for some actual reviews. I'm glad I did. |