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Esprit Model . Thunder Power RC . Real Raptors

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Bergen R/C Helicopters > New tail pitch bellcrank
 
 
Chris Bergen
Key Veteran
Location: location

NOT an advertisement, strictly for safety concerns. We have sent these out to known holders of Intrepid Gassers, EB's, Observers, and Turbines. If we missed you, please accept our apologies, and contact us for your free replacement.
Quote 

Tail Pitch Bellcrank Replacement


Due to recent incidents involving breakage of the Tail Pitch Bellcrank, we have redesigned and beefed up this arm.

The reasons behind these breakages have not been accurately determined; we believe possibly increased vibrations and increased power available from the G26 engines may increase the chances of this occurring. Vibrations stemming from out of balance tail blades and/or out of track tail blades, may also have contributed.

Please immediately replace your Tail Pitch Bellcrank with this new one, prior to next flight, using the same procedures as stated in your assembly manual. In addition, ensure that you’re tail blades are balanced and tracked properly.

You will notice the outermost hole has been deleted, it was not needed with the use of today’s HH gyros, you should be using the inner hole if using a Futaba 401 gyro and servo.

If you need additional bellcranks or other hardware to complete this replacement, call us at 269-445-2060.

We strive to build a reliable machine that can be depended on to fly with a minimum of necessary maintenance and required continual replacement of parts. The beefing up of this bellcrank is intended to maintain that reliability, and is in no way to be considered as a design flaw in the original part, only a needed improvement with the advent of more powerful engines, more payload possibilities, and more “newer” people beginning to use these machines.

For assistance with tuning issues, contact Gary Travis at Armedinstitute@AOL.com for a copy of a DVD that Gary put together to show how to tune the Zenoah engines for exceptional smoothness.

Please accept this new bellcrank with our compliments.


Chris D. Bergen
Bergen R/C Helicopters



Chris Bergen
07-14-2006 Over year old.
 
 
Spartan Missile
Senior Heliman
Location: Coventry, UK

Hi Chris.

Anyone stock them already in the U.K. ?

My original broke at the pivot during flight. Some bad vibes I should have sorted out, but at that time I was a Gasser newbie. No harm done to the Bird.

I purchased an identical replacement. I would be very pleased to obtain the new version with the extra fillet.

Thanks.
07-21-2006 Over year old.
 
 
Chris Bergen
Key Veteran
Location: location

Send me a PM or e-mail with your full name and address to send it to, we'll get it right out.

Chris Bergen
07-21-2006 Over year old.
 
 
rtrickyjr
Veteran
Location: Drumore, PA (SW of Quarryville)

Beefier tail bellcranks a reality, on the house!

Chris, Thanks for a company willing to put their money into making safety concerns top priority, I don't know of any other heli company willing to replace components at their cost.

Much appreciate the new bellcranks, and so will my Bergens!


-Rick-
07-21-2006 Over year old.
 
 
Spartan Missile
Senior Heliman
Location: Coventry, UK

Chris Bergen
I sent you a PM with my postal address.
Many thanks.
07-21-2006 Over year old.
 
 
RV-4Mike
Senior Heliman
Location: San Diego, Ca.

Chris,

Does this upgrade apply to the Twin also? I didnt think to look at it and compare to my EB when I was down there earlier today. I got the upgrade bellcrank for my EB, but if one is required for the Twin I guess I'll need to get one of those from you.

It's great that you guys recognized a problem and are providing a fix. Lot of businesses wouldnt bother doing that. Thanks.
07-27-2006 Over year old.
 
 
The_Dave
Veteran
Location: Las Vegas, Nevada

~

Chris,

Excellent customer service you have there.

Mark McAlpine - 2005 - We will never forget.
07-27-2006 Over year old.
HOMEPAGE  
 
 
Spartan Missile
Senior Heliman
Location: Coventry, UK

Chris,

It arrived this morning. That was quick.
Thanks for the great support.
07-27-2006 Over year old.
 
 
heli_headcase
Veteran
Location: Hovering around Atlanta

Bergen sent me two...

I may as well say my "Thank You" right here for the pair of bellcranks Chris sent to me. He and I met at Birmingham and Chris remembered the two machines I brought with me. A few weeks later a package shows up in the mail box with the Bergen R/C Helicopters return address. I didn't remember ordering any parts but upon opening the package and reading the included note it all came clear.

Now THAT'S fine customer service!

Thank you Chris

Steve
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HHC

So many heli's - too little time...
09-13-2006 Over year old.
 
 
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Mikado Modellhubschrauber . GrandRC . CanoMod

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Bergen R/C Helicopters > New tail pitch bellcrank
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